Been at Google for two years….works in the Google Enterprise organization, which focuses on use of Google Apps within an enterprise. Products include Search, Maps and Earth, Applications…
Key customers – Universities + small and mid size businesses.
One of the most interesting things at Google is the culture of openness and transparency.
Google is over 20,000 employees world wide.
- Resource allocation. Google has the 70-20-10 rule. 70% of the time spend working on core apps, 20% on something that has strong potential and 10% on wild and crazy.
- Challenge – how to leverage people across the entire organization – to get help on the 20% and 10% projects. Developed Google intranet tools to help find the right people. The idea bulletin board lets you send out an e-mail with an embedded survey that allows people to vote on the idea. Scale ranges from 1 to 7. 7 – would incredible if implemented to 1 – would be harmful if implemented.
- When a document is created by someone in Google it is automatically available to everyone in the company – unless you restrict access.
Google docs allows people to share and collaborate on a single document. This eliminates the needs to have multiple versions of a document – or to merge comments on a document.
Value of keeping data in “the cloud.” From a security perspective – loss of laptop is not a big deal. 10% of laptops will be lost in the 1st 12 months of ownership. The biggest risk of data loss is at the point of the end user… Note—as several people have noted there is a lot of debate about this topic. This is the Google perspective.
[Eric's Note: I refrained from raising my hand. I felt that he did not defend his position. He kept saying trust me… I don’t. He said that no end-user data is collected and then 10 min later said that they collect end user data in order to deliver user-specific ads… Hmmm]