Hi-tech magic

Tuesday, September 7th, 2004
Sometimes, my little red ball cannot solve all of my client's remote support issues. When this happens, I rely on another tool, which I keep nearby in a pencil cup.

Today was one of those times...

The same client, who shall remain anonymous, called again today to ask for assistance. Thanks to the internet and a brief wave of the tool, her problem was soon solved and we were both able to get back to work...

Image:Hi-tech magic

Happy client = happy consultant.

I love it when things work out for everyone.

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