Wendy's indicated that she would be happy to make an on-site visit help them troubleshoot their network. Michael and I have recent experience with high altitude networking.
I'm not sure if the Shuttle crew is following my blog while in space, but I thought that we might collect some possible solutions for them - just in case they check in via RSS. Meanwhile, I'll listen to the NASA channel for details.
Tune in now to NASA TV to watch along.